Purchased two, and both had the same problem: one of the screw wouldn't go all the way, leaving a gap too big for my tiny speaker wire. After some investigation, I realized that screw was very tight against the plastic part while the other had some room left once it made full contact. Turns out in both cases, one of the screw was slightly shorter than the other. I had to use a lighter to melt the plastic and mush it a little, letting the screw go further, just enough to finally close all the way... Not a great experience, it works in the end, but if I had to purchase again, I'd go for something of higher quality. Also plugs that are not encased together, it doesn't really help and in the case of my mixer, makes things more complicated

Reply by our customer service

Hi, we are sorry to hear that you had a bad experience with our Banana Plugs. Please check your emails, I will wait for your reply.