I have been ordering this toner for probably 18 months now(we have a busy business and print a lot). At first they used remanufactured toners (refilled refurbished original Lexmark toner drums) which were great. Now they are using a compatible toner(compatible means they built a similar compatible one from scratch with same specs). The compatible ones(made by ecotone) are absolutely horrible. The print quality is not the same as OEM refilled aka remanufactured. The first one I got had uneven printing which drove me mad. The replacement(both were ecotone) they sent had dirty prints (smudging everywhere). This is the last time I am ordering this particular item from this site.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards