It doesn’t work

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Samsung CLT-K406S SU122A Compatible Black Toner Cartridge - Moustache"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Your catridge is not working. I callled and sent an email since last week. I did receive any reply from you. If I don't hear from you in two days, I will post a bad report on my experience with that company.

Reply by our customer service

Thank you for your feedback. I am sorry to hear you are not satisfied with our products. Please feel free to contact our customer service team by phone 1-866-979-7463, via live chat or email support@123ink.ca. Thank you!

I used to use this product regularly along with the colour versions. Recently I purchased one and upon installing only this black cartridge the printer is now recognizing all 4 cartridges (1 black and 3 colour) as being incompatible. I have followed all troubleshooting steps provided by 123ink.ca with no success. They did return the one product and replace it...same problem. They have refunded the product and offered a $10 off purchasing more ink, however I went from ordering one cartridge with three fully functional colour to not being able to use any of my cartridges and replacing all four is all I can do. Unimpressed.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards.

Qualité d'impression: médiocre Je dois imprimé plusieurs pages à la fois (100). A partir de la deuxième, les copies ont des zones très pâle. Alors je retourne aux cartouches OEM de Samsung. Le prix est gage de qualité

bad quality

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards