After only a couple weeks of use, one of these cables is no longer working - doesn't seem to connect to any of our devices. Also, the iPhone end has a fairly thick overmould, which interferes slightly with the protective cover I have on my phone.

Reply by our customer service

Hello, thank you for your feedback. We are sincerely sorry to hear the cable cannot work for a long time. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by call us: at 1-866-979-7463

Not made to last

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time.If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Not recommend for iPhones charging, the cords stop working after 1 month.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""PrimeCables® Lightning Cable, Apple MFi Certified Lightning to USB 3FT (1m) Charging Sync Cable"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

They work for 3 months and that’s it!!! Do NOT buy.

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're sorry to hear you had such a frustrating experience and that we didn't meet your expectations for this product at this time. On the other hand, glad the concern has been looked into. Thank you. . .

brise très facilement

Reply by our customer service

Bonjour, merci de nous confirmer que la câble brise facilement. Nous sommes désolés pour votre inconvénient. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

Very poor experience. They used CanPar which could not find my address and cancelled my shipment. No one contacted me. I called several times to Prime Cables. Could not get through. Left a call ball number twice and after several hours got an automated message that there is no one available to call me back. Same with the courier Canpar (couldn’t reach anyone, no callback received). Sent emails and and took Prime several days to respond before asking if I wanted a refund or reshipment but they said they can’t guarantee shipment even though they have my number and detailed instructions on address (new subdivision). Very bad customer service and good luck finding any one to remediate your situation.