The pack was already opened when they arrived. Hope their amount is same as their label.

Reply by our customer service

Hello there, thank you for reaching us. We are sorry to hear the item arrived but opened. In this case, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

When I received the packages they were all open. Poor packaging. I hope the paper is better that the packaging

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Multiplex High Bright Copy Paper - Letter size, 20lbs, 8.5" x 11" M1MPLEXW11." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

paper quality is not up to mark.

Reply by our customer service

Hi Harpreet, Thanks for sharing your feedback. If you need any assistance in regard to thispaper you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Package was delivered already opened...otherwise good

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

C'est arrivé déchiré dans la boite de transport et plusieurs feuilles froissées avec coin plié, je ne peux pas croire que ceux qui on fait l'emballage ne l'ont pas vu, ou on laissé ça tel quel et m'ont envoyé un paquet brisé et déchiré. Vraiment pas professionnel. Je ne pense pas recommander du papier sur ce site, à l'avenir j'irai au magasin pour m'assurer d'avoir un paquet en bon état plutôt qu'un paquet bon pour le recyclage. Je ne peux pas l'utiliser pour mon entreprise, ce n'est pas à la hauteur de mes standard de professionnalisme. Dommage car la qualité du papier me semble très bien et ça aurait été parfait pour mes besoins. Je suis déçu d'avoir reçu un paquet déchiré.

Reply by our customer service

Bonjour, Nous sommes désolé pour cet inconvénient. Je vous invite à communiquer avec notre équipe de service à la clientèle afin que nous puissions vous aider un peu plus.

product opened. Gave me a weird feeling

Reply by our customer service

Dear customer, Thanks for your feedback. Very sorry for the inconvenience. Please feel free to contact our customer service to get a replacement or refund. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.