Have ordered for years and been happy with their product but due to expensive shipping if you don't order $49; I always have to buy more than I need and usually use it within the warranty period but due to COvid the last two years; have not used very much ink. Now I have this one and another one and more than half full but printer won't work till I put a new one in and company won't warranty the 2 I have that are 3/4 fill. Guess they dry up if not used . Not a happy camper; eliminates the bargain of buying from them,

Reply by our customer service

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