Not working on my printer.

STILL WAITING FOR THIS PRODUCT!!!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Remanufactured HP 61XL CH563WN Black Ink Cartridge High Yield - Moustache® (61XL-BK-NewVersion)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

Would not work for me. Tried all the troubleshooting ideas to no avail. OEM for me from now on.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

J'ai eu une difficulté avec ce produit, je suis contente car ils m'ont remboursé rapidement.

Reply by our customer service

Bonjour , Merci de nous parvenir votre commentaire sur notre produit! Nous sommes sincèrement désolé de votre insatisfaction avec nos cartouches. Si vous avez des questions ou une requête, vous pouvez toujours contacter notre service à la clientèle. Soit par téléphone : 1-866-979-7463, ou par courriel : support@123inkcartridges.ca Passez une merveilleuse journée!

I bought this because it said it would work for my HP 2540 printer. However, once I received the ink, it did not fit in my printer and while it is listed on the website as working with this printer, the packaging I received it in does not indicate that. I was very disappointed and I hope the company will correct the mistake on their website.

Reply by our customer service

Dear customer, Thank you for your review.Really sorry for this inconvenience. It is the correct item for your printer model. Have you take off the cover and try? Could you send an email inquiry to support@123inkcartridges.ca to get any help? Best Regards,

not my first time ordering and never had an issue but 2 of 3 from this order no good :( and not willing to pay shipping not worth it but still out the cost of 2 cartridges

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards