l'article reçu est défectueux. Il doit être reconnecté pour fonctionné. Retour demander le 26 novembre, et j'attend toujours.

Reply by our customer service

Bonjour, Svp nous rejoindre dans le 1-866-979-7463 à ce sujet Merci !

If this review even makes it through... DO NOT BUY !! the reviews you see before mine are either fake or paid off. These cables are not high quality at ALL and i literally received two orders of them and 3 of them straight up BROKE on me. The metal around the connector is either weak or defective because the second i plugged that bad boy in it watched it bend in front of me. Because of this i was sent 3 more to recompense. Few days later i try out the "new" cables and BOOM another one bends on me!!! it didnt cause the picture to cut out completely but ended up literally changing the picture and causing some oversaturation. I asked for a refund at this point and offered to send them all back but they asked for a video to prove it. Fair enough, but the difference in picture was not negligible enough to be seen on video. I gave up at this point because if this companies cables are this unreliable their service is probably equally if not even worse. Today however, a third cable broke on me and I've had enough. I tried to write a review like this before but once i hit post, the page had refreshed and my review was nowhere to be seen lol. do not trust this company!!

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

First time see a defective cable.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover warranty for it .We are more than happy to help you here .Best regards

Cable défectueux. Retour refusé par vendeur. Photos demandées pour créditer prix du cable. Attends réponse du vendeur après envoi de photos. Politique de retour et remboursement à vérifier...Déçue car je croyais avoir commandé un cable HDMI de qualité...

Reply by our customer service

Chère cliente! Merci d'avoir laissé un commentaire sur ce produit. Nous sommes désolés pour l'inconvénient que vous avez expérience. Effectivement, d'après notre politique, parfois des photos sont nécessaire pour compléter la procédure de remboursement/remplacement. Veuillez noter que ce câble à une garantie de vie suite à l'achat. Si vous avez toute autres question, n'hésitez pas de nous joindre soit par courriel: support@123inkcartridges.ca ou par téléphone: 1-866-979-7463. Merci et bonne journée !