It is the wrong ink cartridge so must return it.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

The ink is fine.......if it would stay in the cartridges. The magenta leaks badly. Have to clean the head on my printer constantly. Will never purchase again due to this problem.

Reply by our customer service

Dear Linda, I am surprised to hear you are having problems with these Original cartridges. They are normally very reliable. Rest assured that OEM cartridges have a warranty with their Manufacturer of 1 year. Call them while the warranty is still active.

It's OK

does the job, but as we all know ( any brand) you don't get near 50% of the pages .( script only)

Reply by our customer service

Dear Dave, Thank you for your review. Please contact our 24 hours customer service to get any help.

Product works well but doesn't seem to have a lot of ink in it. The XL's are a better value

Reply by our customer service

Dear customer ,thanks for your kind review .This one can print up to 300 pages while the XL version can print up to 750 pages just for $19.99 .The amount is counted based on 5% coverage on the A4 paper .If you take the XL version ,that's a better deal .

Product works well but doesn't seem to have a lot of ink in them. The XL's are a better value.

Reply by our customer service

Dear customer ,thanks for your kind review .From this combo ,you can get 250 pages for black, 300 pages for color while from the XL version you can get 550pages for black and 750 pages for each color .The amount is counted based on 5% coverage on the A4 paper .When you check the price difference if you take the XL version ,that's a better deal .