Bought this tablet two months ago. Called once, emailed twice about problems with it. Also sent pictures of dead machine. There were no instructions included with the Colorfly. Best suggestion I received was how to reset the thing. Specifically, the wireless connection dies when more than seven metres away from fibre-op router. Also, it will shut down at odd times and require a pin insertion reset at least once a day. The display is wonderful, when it works. Was looking to return it but got no advice on how to do that. I have two other android devices that work much better. This thing is truly dreadful.