The toner cartridge I used is of no use as it is continuously giving me black lines or areas (see attached photos). The prints are totally useless and cannot be used for any official purposes or even for personal work. When I used the old toner cartridge (Mostache toner) just to check if there is any fault with the drum etc. I was getting a very clean print with no issue.. I will never use the brand that I ordered and would like to return the product for complete refund or replace with the mostache brand.

Reply by our customer service

Hi there! Thank you for giving us your feedback it's unfortunate to know that the item didn't meet your expectation but if you need any help please send us an email at support@123ink.ca or by calling us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system. Your business is important to us and we'll be glad to assist you with it.