J'ai installé la cartouche neuve et déjà mon imprimante indiquait Toner Empty. Lorsque je vérifie à l'intérieur, effectivement elle est vide. L'achat de ce modèle est un très mauvais achat.

Reply by our customer service

Bonjour Nous sommes désolés pour ce désagrément. Je vois que cela a été résolu et que vous avez retourner pour une remplacement. Si vous avez d'autres questions ou préoccupations, veuillez nous le faire savoir. Bonne Journée

I Purchased 3 Cartridges and I regret it!! don't buy these I will most likely have to change my drum now the toner comes off on the paper in long threads and smudges and my printer is covered in toner. Each cartridge feels empty even before you open it, their is no way i went through even 700 pages on each. Not worth the price at all.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover two years warranty for it .We are more than happy to help you here .Best regards

I purchased 2 of these cartridges. As soon as I replaced the cartridge, my printer was giving low ink warnings. Ink was very light and finished very quickly. I didn't get low ink warnings on the second cartridge but printout were light and ink finished as quick is first one. Waste of money. Don't buy. I have now ordered original cartridge.

Reply by our customer service

Dear Customer, Thank you for choosing Shopper + Family. Very sorry for the inconvenience. We have sent you some troubleshooting for this kind of issue, please follow the instructions to see if they help. If they don't help, please contact our customer service for returning these cartridges. Thank you