Doesn't lock properly, or even latch closed properly the majority of the time. It's also very inconvenient to try and store smartwatches or the like in, as there's no means to passthrough any charging cables into the case or the like. That being said, the build quality and design feels amazing, which made the broken lock even more disappointing.

Reply by our customer service

Hi justin, Thanks for sharing your feedback. If you need any assistance in regard to this Watch Box Men Black PU Leather Watch Storage Case you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.