i purchased this product twice 3inch and two 6inch the 3inch was fine but to short and those two cable came warped to tight and since then the cable look horrible and gave up on trying to make them straight

Reply by our customer service

Dear customer. Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards

I can't mention sound quality or anything here as I bought this cable to replace the awfully annoying spiral cable that came with my latest headphone acquisition. Who uses these ridiculously heavy, impractical, springy nightmare cords! Anyways, the headphone port in the headphone is lodged deep inside a plastic hole, so I was looking for the thinnest connector housing while at the same time looking for the best sound for the buck I could find. Once bought, the hole is too small for the cable to reacj inside the headphone I bought these for. Fail #1. Okay, so I'll use this cable with my other pair of headphones, the one with noise-cancelling. Fail #2. I don't know how or why, but this cable CANCELS OUT THE NOISE-CANCELLING on my headphones. So when I turn it on, I hear the ouside around me, without the music! I can't get it to work like it should, so I had to return it. So beware that this cable may unable the noise-cancelling on your headphones. Wtf.

Reply by our customer service

Dear Customer, Thank you very much for your review. Sorry for the inconvenience. We are offering lifetime warranty for this cable. Please contact our 24 hours customer service to get help.