Tried to return a defective cartridge and got the royal run around. Last time I shop here.

Still waiting for replacement for the one I sent back. The one I purchased in the interim seems to be working fine.

Reply by our customer service

Hi Fred, Thanks for sharing your feedback. If you need any assistance in regard to this toner you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I don't know if the printer can't tell the proper yield or they are only partially filled. They only register with ~1000 pages when first installed...

Reply by our customer service

Dear customer, Thanks for your reviews. For some compatible ink cartridges, the printer is not able to recognize the ink level correctly. In most cases, the supplier forgot to reset the chip on the cartridge, but that will not affect the actual page yield of the cartridges. Unless your printouts are faded, we suggest that you ignore or turn off the notifications and continue to print until the printouts start to fade. Could you contact our 24 hours customer service for help if have any concern ?We are more than happy to help you here. Best regards

prix excellent, mais problème de qualité avec les cartouches...

Reply by our customer service

Bonjour ! Merci de vous commentaires ! Vous pouviez nous appeler au 1-866-979-7463 et parler avec un des nous agents pour régler le problème. Vous aviez 24 mois de guaranties. N’hésite pas à nous contacter. Merci

After a while, a blue line appears on all printed pages because of a leak.

Reply by our customer service

Dear Melissa, It is easy and quick responding to submit your question by our online customers inquiry form or chat with us, or call us by our toll free number 1-866-979-7463 (24H, Monday to Friday). We’ll be more than happy to assist you more. Thank you for your understanding. Best,