jamais reçu le colis

Reply by our customer service

Bonjour, nous sommes désolés de savoir que le colis n'est jamais arrivé, Je vous ai envoyé un courriel et j'attends de vos nouvelles.

not working

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "GZA-00118-All." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

poor quality keyboard, the keys feel wither extremely mushy or don't properly activate.

Bluetooth connection is hit or miss with this keyboard. Number 7 and letter C keys are not working. Many other media, brightness & volume control keys don't work for Windows as claimed in the description. I am not sure what is wrong with PrimeCables/Shopper+ products these days. Bought this keyboard as the previously bought keyboard (different model) from PrimeCables was received defective. Disappointed that even this keyboard (a different model) is defective too. This is now getting very frustrating as the electronic products on Shopper+ are getting degraded in quality and buyers now have to go to the hassles of returning the products and needless to say that wasting the time. Once used to be a quality product seller now seems to sell the junk which contributes to the e-waste. Guess I now have to look elsewhere for my needs. Very unhappy.

Connection is not constant, keys are not well responsive.

Reply by our customer service

Thank you for your feed back. I apologize that you are not satisfied with our product. Please feel free to contact us by phone at 1-866-979-7463, by live chat via our website or email at support@123ink.ca. Thank you!

run out of battery within one day... really hard to use

Reply by our customer service

Hi Xirui, Thanks for sharing your feedback. If you need any assistance in regard to this UtechSmart Super Slim Bluetooth Wireless Keyboard for Smarphone Tablet you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.