Nothing but problems with this drum. It is impossible to install the drum into the printer without the toner roller hitting the drum roller. This causes streaks when printing. The drum is not high quality and flexes excessively when reinstalling into the printer. It also does not go in without needing firm pressure. Waiting to see if Shopper+ will provide a warranty replacement.

It took 17 days to get it!!!!!!

This is the first time that I have received a moustache toner cartridge that did not work on my Brother Laser printer and I need to return/exchange it. Delivered cartridge was not the same as previously ordered and would not reset the “no toner” error message

Reply by our customer service

Thank you for sharing your feedback about our product. Please check your email/inbox for further assistance with regards to this so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business and products.

Unfortunately one of the toners was a lemon… barely any ink. Not happy with this order

Reply by our customer service

Hi. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

premiere fois que je ne suis pas satisfaite le drum ne fonctionnait pas comme je suis en teletravail peux pas attendre du en acheter un chez bureau en gros

I just sent an email describing how 3 toner cartridges will not work - asking for a return sticker to send them back to you Extremely disappointed Also I have had 2 cartridges in past orders that would not work - again extremely disappointed Karen Kunda- bunnyk@sympatico.ca -28 Harris St. Box 435 Port Carling, On

Reply by our customer service

Hi. We're sorry to hear about your disappointment. We will be looking into this for you. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.