Works well, hold well on my desk, however my screens don't stay straight even if I screw the joints very tight.

Reply by our customer service

Hi Simon, Thank you for your feedback on the Full Motion Dual Monitor Desk Mount. We're glad to hear that it works well and holds up on your desk. We apologize for the issue you're experiencing with keeping your screens straight despite tightening the joints. This shouldn't be happening, and we recommend checking the setup to ensure all components are properly aligned. If the problem persists, please reach out to our customer service team for assistance. We're here to help and want to ensure that you're completely satisfied with your purchase.

Item looks to be good, but there was some caveat. The item came incomplete. The 2 "D5 Washers" are missing (picture). I really hope this will not happen again in the future!

Not bad for the price. The tilt mechanism sucks. It is VERY hard to make the monitors flat and not slightly tilted.

Reply by our customer service

Thank you for taking the time to provide us with your feedback. If you need anything else in the future, please don't hesitate to contact us. You can contact us by opening a live chat session, calling us at 1-866-797-7463 or emailing us at support@123ink.ca so we can best assist you.T

Works well enough. Had to go buy a wrench to tighten the tilt bolts. Otherwise they would sag heavily.

Encountered a few issues - if you have non-matching monitors, you can't independently adjust the height. this meant my Samsung 27inch monitor sat about 3 inches higher than my HP 27inch monitor provided by my employer - even after tightening all the joints, both monitors tilt forwards and counter-clockwise. it drives my nuts every day trying to figure out if my screen is crooked. I'm tempted to mount a level to the top of each screen I imagine this might be a solid product for two identical monitors that are lightweight.

I find it hard to assembly but my son was able to do it.

Reply by our customer service

Hi there, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.