impossible de faire tenir l'écran à la vertical! Pas super impressionner du produit.

Reply by our customer service

Bonjour, Cela pourrait être un défaut, svp nous rejoindre dans le 1-866-979-7463 Merci !

One branch was not enline with the rest had to correct.

Reply by our customer service

Hello, We are sorry to hear the dual desk mount received had difficulties with alignment, one of our agents will be in contact with you shortly for further assistance.

Not easy to fit right with two monitors. Need the allen key all the time to make adjustments up or down and a I am limited by the height.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

Returned the item as it was bending when installed.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

I would not recommend this product. Out of the box, the articulated arms are not level, and even after extensive tinkering with the bolts at each articulation, it is difficult if not impossible to get both screens to hang at the same height and angle. Furthermore, the interface between the VESA bracket that you bolt to the screen and the arms fits very loosely, and needed to be shimmed in order to prevent wobble. Save your money and buy the gas spring arms that can be precisely adjusted.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

The pictures show two different versions of this mount. I have bought both at different times. The version with monitor mounts that look like symmetrical crosses is quite sturdy, have been using it for many years. Most recently bought another one, hoping it would be as good. Alas, the second version, with mounts that sort of look like butterflies, is much flimsier. That's my most recent purchase that I am now returning.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Full Motion Dual Monitor Desk Mount for 13"-27" Monitors - PrimeCables® Cab-LDT07-C024." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!