I have no doubt the quality of the product is great, my father has never had problems with your inks but I'm giving it 3 star only because a 1 star would be unfair since my problem has nothing to do with the quality of the product - the information is just not complete.. I took the time to look if it was compatible with my printer and despite it being written it's ok with model MFC-J485DW, it is in fact not. This is my first time buying an ink cartridge, and now that I look at my current ones and the ones I bought, maybe the XL part was important... Perhaps writting that in the description of compatibility would make sure it doesn't happen to another client.

Reply by our customer service

Hello If you received an error message please contact us we can help you with technical support. you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463

Great

Reply by our customer service

Hi there, Thank you for posting a positive feedback regarding LC203 Combo. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I have been buying Compatible Ink from 123Ink long before they became part of Shopper+. Back then it was labeled under a different name than Moustache® and I was always very happy with it. But once the name changed to Moustache®, I started to find inconsistency with it. Sometimes it's good, sometimes it's not. I inquired about the different ink but was assured that it was still from the exact same supplier and still made the same as they always had in the past; nothing had changed other than the name on the label. I can't say I agree with what they have told me since I'm not the only one that feels that Moustache® inks are not as good as they were before the name changed. So if you can't afford to buy OEM inks, and you're not sure what to buy, Moustache® inks are only OK... but there are so many very bad inks out there and cost even more, and so few inks that are just as good as Moustache® Inks, so I stick with the one that I know and when I do get a set with a problem I just call and tell them and Shopper+ takes care of me without any hassles at all. HTH :)

Reply by our customer service

Hi, I appreciate the time you committed to providing a comment for LC203 Combo and this will help us in improving our products. Also glad to know you were properly assisted and this has been resolved. Thank you.

il me semble que la durée ( encre ) est moindre que les cartouches Brother . La livraison n'a pas été faite a la bonne adresse .

Reply by our customer service

Bonjour, vos commentaires sont importants pour nous. Nous vous remercions de prendre le temps de nous faire part de vos commentaires sur le produit. Je suis désolé que nous n’ayons pas répondu à vos attentes pour le moment. La durée de la cartouche dépend de la couverture de la page. Le nombre de pages est calculé si vous imprimer 5% de la page. S'il vous plait, n’hésitez pas à nous appeler au 1-866-979-7463 ou à communiquer avec notre service à la clientèle par chat ou par courriel à support@shopperplus.com si vous avez besoin encore d'aide. Merci!

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