My wife is disabled and I thought it would work for her seeing she has problems unplugging the phone with the regular cable. Magnet is so week it wont stay connected even with the slightest movement of the phone. Lasted less than a week and fell apart, separated between the white plastic and silver band. Would not be worth it even if it was free. Don't waste your hard earned money on this item.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

Ordered this product thinking I would be able to just charge my phone more easily in the dark before bedtime... Not! It's harder than the simple plug and charge. The male part is slightly bigger than the female part so I still have to giggle it to make it charge. Plus the magnet is not strong enough so if not clipped completely, mine was unplugging the phone when moved. Plus, the two sections of the female parts separated when unplugged after 2 days. Do not buy this product, It is not reliable... BUT, what was reliable was the customer service I had when I called for a refund. 5 stars for that. No complaint, I got the full refund whithout any problem.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

Pas satisfait Du produit, fabrication de mauvaise qualite.

Reply by our customer service

Bonjour, merci de votre commentaire sur le produit, nous sommes vraiment désolés de votre mauvaise expérience avec celui-ci. De votre commande, je vois qu'un agent vous a déjà envoyé une étiquette de retour prépayée à votre courriel. Nous attendons le retour du produit afin de vous le rembourser. Si vous avez d'autre question, n'hésitez pas à nous les faire parvenir.

connector attached to the white portion commes appart with the magnet receiver.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Could you offer your order number and take a picture to show the situation please ?You can reach our 24 hours customer service by calling 18669797463 or sending a live chat (from Monday to Firday ) or email inquiry to us .We are more than happy to help you here .Best regards