I SELECTED THE OPEN BOX OPTION AND IT NOT COME WITH TONER! What a waste of time. It says it’s “tested” and the toner should have 80% capacity. I don’t see how if there’s no toner.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

The product is not that bad but the instructions are really bad. Quebec based support was today nice able to assist.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Pantum P2500W Monochrome Wireless Laser Printer- Openbox"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

This was an open-box order. When it finally arrived the printer was covered in toner (the cartridge was already installed), and the unit would not print anything. All it did was spread the scattered toner over the paper, and anything else in its vicinity. Alas, this is a useless piece of garbage.

Reply by our customer service

Hi Kent, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. If you have any further concerns, please do not hesitate to let us know! Have a wonderful day!

stops printing randomly. POS printer.

Reply by our customer service

Dear customer, Thank you for your review, we are glad that we were able to resolve the situation you had with this purchase.  Please let us know if there is any further issues in the future.

Every time I try printing, There is a error message. I have to open the lid and take out the toner and put it back. then, It works.

Reply by our customer service

Hi Joseph, Thank you for your review. We have 1 year warranty for this printer. If any quality issue from the future, please feel free to contact us.