1. installation was difficult- still says printer error but prints. 2. tried installing phone APP- instructions on APP not in english. could not complete 3. label on front of printer did not peel off- left white paper and glue residue behind 4. tried scanning- gets stuck in limbo and then crashes

Reply by our customer service

Hi. Thank you for taking the time to share your experience. We're sorry to hear that Pantum M6550NW wasn't up to your expectations. Please check your inbox as I have sent you an email to discuss your feedback and to assist you further. Thank you.

good quality

Reply by our customer service

Hi there, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

My review is as honest as it can be. This is the worst item that I have ever purchased. It took me approximately 30 minutes to find the cartridge location as the instructions were unclear. With my guru friend, it took nearly 3 hrs + to set up the printer, and yet it prints some documents others well not so much. This is going back.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, please check your email/inbox for additional assistance so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business.

defective ...printing is not good

Reply by our customer service

Hi. Your feedback is important to us. We're so sorry that we didn't meet your expectations for this product at this time. On the other hand glad to know the concern has already been looked into. Thank you.

I would have give 0 stars if the option was available. This thing makes a lot of noise but doesn't actually print. It doesn't pull paper into the printer to print things on the paper. In the process of attempting to return it but 123ink insisted on a video showing that it doesn't print!?! Terrible printer, terrible customer service, last time dealing with Shopper Plus.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

On a price basis alone this printer is ahead of the pack. I got mine on sale along with a second toner cartridge for under $200! Printer was easy to set up and install on our home network. I hardwired it but wifi connection is also available. Print quality is good and pages fly out of this one - easily 3 times faster than my old inkjet! So far I have not yet found the downside to this one. 😎👍