Cheaply made. Stopped charging less than a week after purchasing. Total junk.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

it was the worst cable in the world after 4 time charging it stopped working

Reply by our customer service

Dear customer, Very sorry for the inconvenience. We have full refund for this defective cable, thanks for your kind understanding and support. Best regards

Le contact coupe et reprend sans raison. La recharge ne se fait pas adéquatement.

Reply by our customer service

Cher client, merci d'avoir laissé un commentaire sur ce produit. Nous sommes très désolés pour cet inconvénient! Veuillez noter que ce câble à une garantie de vie suite à l'achat. Lorsque vous rencontrer un problème, s'il vous plait n'hésitez pas de contacter notre service a la clientèle soit par courriel: support@123inkcartridges.ca, par Live chat, ou par téléphone: 1-866-979-7463. Merci et bonne journée!

Unfortunately it didn't happen that way. Now I have to look for another option. I really think that the silver part of the end that connects to the phone could be a little longer - it would prevent the cable from flexing so much (which is what caused my cable to fray on the inside. That's what happens with the OEM cables too.. when it breaks it's usually there - so a longer casing might just help).

Reply by our customer service

Dear Austin, we're truly sorry for the inconvenience. This issue is due to the design being based on the OEM one, which may unfortunately fray internally. If you have any concerns or questions, please don't hesitate to contact our customer service at 1-866-979-7463.