Product might be okay but I received a defective unit and when contacting customer service they keep asking for pictures. They just repeat the same line, send us pictures, if I don't know what's wrong with printer then what pictures am I supposed to send. I am not a technician and neither can I open and check the hardware. Please read their fine print and make sure you don't fall for cheap discount. Worse customer service and awful return policy. Buyer beware!!!!!