The four toner cartridges came in 4 separate boxes that were not colour labeled. I ran out of the black cartridge in my printer and I had to open all four plastic wrappers of the cartridges to find out which one is black. I will never buy them from this supplier again.

Reply by our customer service

Hi. Your feedback is important to us. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

After installing the color was miss aligned and streaky. Aligned the copier and aligned the toner and color may print correctly for two sheets but then prints with the colors off of from each other and the color is still streaked.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Brother TN221 TN225 Compatible Toner Cartridge Combo BK/C/M/Y - Economical Box TN221BK TN225CMY Combo-EcoBox. We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

The cartridges lasted about 2 days and then the printer reports they are out of toner and wants fresh cartridges? Wasted money and aggrivation.

Reply by our customer service

Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

I had a lot of problems with 2 colors, they made a mess in my printer. driping powder everywhere. I would not recommend the product. I always bought mustache before and I will stay with in from now on.

Reply by our customer service

Hello! Thank you for leaving a comment for this product. We are very sorry for the inconvenience! If you encounter a problem with our items, do not hesitate to contact us by email: support@123ink.ca or by phone: 1-866-979-7463 for either a replacement or refund. Thank you and good day!

Je dois déjà changer le toner noir et je ne l'ai pas utilisé pour le nombre de feuilles promis.

Reply by our customer service

Bonjour, Merci d'avoir contacté Shopper Nous sommes vraiment très désolés pour cela. Veuillez contacter notre service clientèle à support@123ink.ca ou en appelant au 1-866-979-7463 afin que nous puissions organiser un remplacement ou un remboursement.

These toner cartridges work. On the other hand, the quality of the print is miserable: the CYAN for instance in our case smeared a lot, then the prints were blurry, we had to crank up the print quality on our Printer to minimize the inconvenient. But, SHOPPERS came through and after contacting them they agreed to take it back and refund us: hi-5. We will now proceed with ordering MOUSTACHE branded cartridges which never gave us this problem before.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards