Leaked into packaging

The printer recognize the cartridge but, they seem to be a problem with color when you don't use it for more then two days. You need to clean the printhead 2-3 time to fix this issue! ;-)

Reply by our customer service

Dear customer, Thank you for your feedback. We offer one year warranty for the cartridges, if the cartridge has any issue in the future. please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here .Best regards

When I first installed it would not print anything. After a couple of days it started working.

Reply by our customer service

Dear customer ,thanks for your review .Any further concern ,please feel free to contact our customer service by calling 1-866-979-7463 (from Monday to Friday from 9:00am to 5:00pm )or sending online chat &inquiry on our system ?We cover one year warranty for this cartridge and are more than happy to help you here .

I purchased 3 cartridges on my first order. At first, printing seemed to be flawless. Then I began to get blotches here and there, faded areas, smudged areas on what I printed. Grid lines on Excel printouts were not aligned properly. I tried using the printer's tools to clean and to realign the print head...but so far to no avail. Maybe the second and third cartridges will work out OK...I hope so...If not, then this was not a very good buy.