Never saw paper like this that you would print on the rough side. Usually the proper side is smooth. Colours are not bright. Would not buy again

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Professional Satin Photo Paper PHW260 - Moustache® PHW260LETTER." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

I returned the two packages of this photo paper. The texture of the coating wasn't at all like the top-grade satin papers I expected. The surface was quite rough, and the coating pattern was strange... made up of small hexagonal layers that were quite visible from a couple of feet away, and made the picture look fuzzy. Not at all what I expected.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Professional Satin Photo Paper PHW260 - Moustache".I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca.

I thought it would come on a larger sheet.

Reply by our customer service

Hi Marcy, Thank you for posting a review and we’re sorry to hear that the satin photo paper you purchased was not of the size you expected. If you'd like to discuss this matter further, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.