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HP 410X Compatible Toner Cartridge Combo BK/C/M/Y High Yield - Moustache®

Reviewed by183customers
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  • 2 /5

    By

    from British Columbia

    Thanked 0 times for 1 review
    Jun 06, 2022

    Ink is at 30-50% and you can barley read anything on the page. Had to replace the black cartridge twice because it was leaking all over the page. Ink is way overpriced so I tried these but they are not working at all. Always left streaks on the paper no matter if I was printing black and white or colour.

      Reply by our customer service

      Hi. Your feedback is important to us. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

      Was this review helpful? Thanks (0 people thanked asher_g for this review)
    • 2 /5

      By

      from Ontario

      Thanked 0 times for 6 review
      Nov 23, 2021

      As some other users noted, these cartridges have a serious issue when they reach around 60% remaining level (i.e. after using about 40% of the toner). In the beginning though, they work fine and produce good print quality, which considering their affordable price, is impressive. I purchased this 4-cartridge bundle back in May 2019. I didn't use the colours as often as the black ink, so I didn't reach that 60% remaining stage of the colour cartridges until a few months ago. After running around 60% remaining level, colour prints became very poor quality, which looked like being washed out and faded while printing, resulting in inconsistent and sometimes near-invisible colours. When I tried to diagnose the issue, I noticed the cartridges were leaking, with the cyan cartridge leaking so bad that I had to handle it very carefully to avoid damaging the printer or making a dust cloud around myself! I replaced the cartridges with authentic HP products and got the excellent print quality that I was looking for. While the Moustache's black cartridge has been producing sharp and consistent blacks, recently I am receiving a smudge pattern on one side of my prints (as seen on the edge of the prints that had the authentic HP colours and Moustache black cartridges). I'm not sure if it's also because of the Moustache cartridge or if something had been damaged, but I suspect if I replace the black cartridge with an authentic HP one, the problem with be solved (I have used the cleaning options of the printer several times without any success)! I should note that I don't remember experiencing such problems with the authentic HP cartridges that were included in the printer box when I purchased my machine; they worked fine until they were completely used. * About attached pictures: the “HP demo” sheet, which was printed using only Moustache cartridges, is older than the “York Region Waste Depot Guide” sheet that was printed only with Moustache cartridges. Therefore, the colours were much worse (in fact, terrible) on the “York Region” sheet than the older “HP demo” sheet, probably because the Moustache cartridges would deteriorate rapidly.

        Reply by our customer service

        Hi Omid, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

        Was this review helpful? Thanks (0 people thanked omid_v for this review)
      • 2 /5

        By

        from Quebec

        Thanked 0 times for 2 review
        Feb 09, 2021

        J’achète la marque Moustache pour plusieurs imprimantes sans problèmes, mais avec celles-ci je n'ai eu que des problèmes avec toutes mes cartouches couleurs : fuite complète pour plusieurs (page entièrement rose ou bleue) ou sinon des traits de couleurs presque systématiquement après 30% d'utilisation. Le premier lot on se dit qu'on est mal tombé, 2e on se dit qu'on a vraiment pas de chance, 3e pareil, là c'est fini pour moi, trop de problèmes. Il n'y a que les cartouches noires qui fonctionnement à merveille.

          Was this review helpful? Thanks (0 people thanked méryle_n for this review)
        • 2 /5

          By

          from Quebec

          Thanked 2 times for 25 review
          Jul 26, 2018

          Have been using it without problem until now. Printer wont recognise it anymore.

            Reply by our customer service

            Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover 2 years warranty for it .We are more than happy to help you here .Best regards

            Was this review helpful? Thanks (0 people thanked caroline_d for this review)
          • 2 /5

            By

            from Alberta

            Thanked 0 times for 1 review
            Oct 05, 2016

            Print quality was not very good when compared to OEM HP toner. The colours are very washed out and black printed much lighter compared to OEM brand toner.

              Reply by our customer service

              Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

              Was this review helpful? Thanks (0 people thanked HIA Administration for this review)