Have had 1 of these for 14 months. Used about 1/2 the toner and it started to ghost. Then, it started making a loud grinding noise so I immediately took it out of my printer to avoid damage to the printer. I referred the problem to 123 and they tell me I need to put the cartridge back in the printer and record the noise if I want them to consider warranty. I am not taking a chance on ruining my printer. So, no warranty, even though I have been a customer for over 10 years, buying multiple cartridges with no problems, and recommending the company to countless people. So, its buyer beware.

Reply by our customer service

Hi. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

When I first reviewed the cartridge, it was doing well. Until today when it starts to make unfusionned ink line on the printed pages. I bought 2 of these. I've tried the second one. It was worst. Just asked for a refund. These are not as good as Moustache Brand.

Reply by our customer service

Dear customer, Thanks for your kind reviews and really do apologize for this. Any quality issue,could you contact our customer service for help ? We cover one year warranty for it .We are more than happy to help you here. Best regards,