I have been using this keyboard for a week now and it really belongs to garbage. My life has become more complicated after using this. I am so frustrated after using this that I calm myself after yelling at my family. My marriage is falling apart due to this. Now its time I better write this review with this keyboard and throw it off. Cons cons cons: 1) Caps lock key will trigger shift key on for some reason 2) Shift key never goes off until you press it 5-6 times. 3) This keyboard starts using different characters which I didn't even press (I am a tech guy and I know where to edit keyboard settings but it's not that issue - it's purely hardware) 4) Due to this I have to edit many times before I write a single statement. To all buyers - PLEASE DO NOT BUY THIS if you need a happy life!

Reply by our customer service

Dear Aseem, We are sorry for the inconvenience this item caused you. It seems you have received a defective item. Please note we can replace it or refund you for this product. In order to do so, please call our customer service line : 1-866-979-7463. Have a good day.

Purchased one for my daughter for christmas. The mouse operation on the screen was jittery and the only key on the keyboard that worked was the Windows start button key. Tried the suggestions here about reset for the keyboard. Ended up reseting it in the garbage with the Christmas tree New Years Day.

Reply by our customer service

Dear customer, Thanks for your kind reviews & really sorry for this inconvenience.Could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We are more than happy to help you here.Best regards,

ca fait 2 fois que je commande cet article et 2 fois problème avec clavier

Reply by our customer service

Bonjour , Merci de nous parvenir votre commentaire sur notre produit! Nous sommes sincèrement désolé de votre insatisfaction avec nos claviers. Si vous avez des questions ou une requête, vous pouvez toujours contacter notre service à la clientèle. Soit par téléphone : 1-866-979-7463, ou par courriel : support@123cartouchedencre.ca Passez une merveilleuse journée!

I wasn't expecting much in the first place given it's price, but I was at least expecting a working product. The package came a few days late, which was honestly fine, but it DIDN'T come with the mouse pad and the 4-pack of AAA batteries listed on it's product page. Luckily I already had a mouse pad, but I had to go out and buy batteries because I didn't have any since it listed that it would come with them. Even after using fresh out of the box batteries, the keyboard would not work properly. Only a few keys (like the start button and the mute button) would work, the rest didn't do anything (and no, holding down Esc plus =+ did NOT work). Physically the keyboard was even missing the sticker that's supposed to go over the Num Lock, Caps LEDs. After a bit of fiddling i got the mouse to work, but it's straight up trash. It jumps every other second you're using it, and isn't very ergonimic. I can't even think of it as cheap anymore considering all the time I wasted waiting and trying to troubleshoot this plus the cost of the batteries that were supposed to come with this but didn't. I am DEFINITELY asking for a refund.

Reply by our customer service

Dear Christian, Very sorry for the bad experience you had to go through. Rest assured that this product has a warranty and can be returned for a refund or replacement. Please contact us to begin the return procedures: 1-866-979-7463.