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PrimeCables® Apple Certified Lightning Charge & Sync USB Cable for iPhone iPod iPad

Reviewed by887customers
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Showing 1-6 of 26 reviews
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  • 1 /5

    By

    from Ontario

    Thanked 1 times for 47 review
    Mar 26, 2023

    Cables are not good quality and they broke. I tried to get the replacement because they it has warranty but I didn’t get replacement neither any response back. I would not recommend that item

    Reply by our customer service

    Hi. We’re sorry to hear of your less-than-satisfactory experience. On the other hand glad to know the concern has already been looked into. Thank you

    Was this review helpful? Thanks (0 people thanked farooq _m for this review)
  • 1 /5

    By

    from Ontario

    Thanked 0 times for 4 review
    Sep 22, 2022

    Stop working after 1 year

      Reply by our customer service

      Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

      Was this review helpful? Thanks (0 people thanked rongqiang _ for this review)
    • 1 /5

      By

      from Quebec

      Thanked 3 times for 146 review
      Mar 21, 2022

      Pour en avoir acheté dans le passé, c'est un bon produit. Tres solide, long tres pratique. Juste que celui acheté, un fois branché ne fonctionnait pas.

        Reply by our customer service

        Bonjour, Merci d'avoir porté ce problème à notre attention. Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous apprécierions une autre chance de gagner votre entreprise. Si vous avez d'autres préoccupations, n'hésitez pas à nous le faire savoir ! Bonne journée!

        Was this review helpful? Thanks (0 people thanked annie_b for this review)
      • 1 /5

        By

        from Quebec

        Thanked 0 times for 2 review
        Feb 28, 2022

        Made the magic smoke after only a few uses... Fire hazard!

          Reply by our customer service

          Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""PrimeCables® Lightning Cable, Apple MFi Certified Lightning to USB Charging Sync Cable-6FT (2M)"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

          Was this review helpful? Thanks (0 people thanked alain_t for this review)
        • 1 /5

          By

          from Ontario

          Thanked 5 times for 63 review
          Aug 24, 2021

          Did not receive, was refunded.

            Was this review helpful? Thanks (0 people thanked c****l for this review)
          • 1 /5

            By

            from Ontario

            Thanked 0 times for 1 review
            May 04, 2021

            Contacted customer support for broken defective cable end and was denied lifetime warranty support. So be careful when purchasing as "lifetime warranty" will be disputed. Was told claim for defective cable end failure is not covered by warranty. So leaves me wondering, what does the warranty cover? I used to purchased many lifetime cables from Primecables and never had a warranty claim denied. Will no longer pay for a lifetime support advertised items if the product will not be supported.

              Was this review helpful? Thanks (0 people thanked Rene H for this review)
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