i have not received it... still waiting and wondering where it is.

Reply by our customer service

Hi Marianne, Thank you for posting a review and we’re sorry to hear that the package has not been delivered yet. We have sent you an email concerning this issue. Hope to hear back from you soon.

The contacts were dirty and as a result, the printer did not work. This is second occurrence.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

It says that this toner should print 1000 pages but it barely did 300. I wish i could get rid of this printer and get another brand!

Reply by our customer service

Dear Tarek, Thank you very much for your review. For your case, if any possible to send the pic which can show the test page to our e-mail support@123inkcartridges.ca. Our customer service will help you in the further step.

Have never had trouble with other compatibles from 123 link so ordered one of these when the original cartridge with the printer ran out after almost a year. First cartridge ran out almost immediately, so 123 replaced it, no complaints with customer service. Just installed the replacement about 4 weeks ago and it now is reading out of ink. "Not impressed"

Reply by our customer service

Dear Jim, Thank you for your reviews. We have 1 year warranty for the toner. You could please send the pic of the printing out or the error message from the computer to our e-mail support@123inkcartridges.ca. Our customer service will help you in the further step.

This toner did not work for me, wish i had bought the original pantum toner

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards