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Tripod Folding Guitar Stand with Security Strap - Holder Rack - PrimeCables®

Reviewed by110customers
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  • 1 /5

    By

    from Ontario

    Thanked 0 times for 6 review
    Dec 15, 2020

    It was missing a part so I message them over 2 weeks ago and haven't received a reply or the part!

    Reply by our customer service

    Hi Cong, We're pleased to help you solve your concern about the item you bought. To further assist you please send us an email at support@123ink.ca or by calling us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system. Your business is important to us and we'll be glad to assist you with it.

    Was this review helpful? Thanks (0 people thanked C****V for this review)
  • 1 /5

    By

    from Quebec

    Thanked 0 times for 3 review
    Apr 24, 2020

    La vis permettant d'ajuster la hauteur est défectueuse, je ne peux serrer et donc fixer la hateur! L'attache retombe donc chaque fois sur la guitare...

      Was this review helpful? Thanks (0 people thanked pierre_d for this review)
    • 1 /5

      By

      from Ontario

      Thanked 5 times for 1 review
      Apr 25, 2019

      Do NOT buy this stand, they no longer manufacture it correctly, there is a rubber piece missing that prevents the part holding the guitar at the bottom from sliding back and forth. If you use it your guitar my fall off as the bottom piece is no longer stable. I contacted customer support and they said they would update the pictures to reflect that this piece is now missing (as of now they still have not done that) - instead of sending me the missing pieces I was offered a tiny store credit of a mere fraction of what the stand costs - they said the stands no longer come with that piece anymore?!

      Reply by our customer service

      Dear customer, Very sorry for the inconvenience. I will forward your feedback to our product team. If you prefer to return this product, please free free to let us know, we will send you a prepaid return label to return it . Thanks and best regards.

      Was this review helpful? Thanks (5 people thanked kevin_f for this review)