I was very disappointed in the quality of this guitar bag which was delivered yesterday. Previously in May of this year I ordered a guitar bag and received a far superior product. Unlike this recent one, it had more padding, the straps were thicker and stronger and the outer material was better. PrimeCables should never have changed the manufacturer.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

This product is an incredible value if you plan on using it to carry a guitar with existing wear on the body and neck. The inside padding/ liner is thin and not smooth to touch, which caused micro scratches on a newly finished guitar when I was trial fitting the guitar. Understandably, this is reflection of an inexpensive product being sold at an impossible price. I have not put a guitar in this case again since. I will shop for a more expensive hard case with a soft liner instead.

Reply by our customer service

Hi there, I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Have a nice day and stay safe!

Tres cheap en vynil pas résisant

Reply by our customer service

Bonjour, merci de nous informé sur notre opinion. Nous sommes très désolés de l'inconvénient! Nous allons vérifier pour améliorer la qualité de ce produit. Si vous avez des questions, s'il vous plait n'hésitez pas de contacter notre équipe du service a la clientèle soit par courriel: support@123inkcartridges.ca ou par téléphone: 1-866- 979- 7463, Merci !