It seems that the PGBK cartridge a lot of time stops working after 1/3 used while all other colors work till completely empty

Reply by our customer service

Hello, thank you for your feedback. We are sincerely sorry for the inconvenience it costs. We will contact you regarding the cartridge problem. Thanks!

I usually have about a third of the ink left in the cartridge and my printer will not go any further says I have to change the cartridge. The other four cartridges always go to empty but it seems like these XL ones do not. But overall the price is right compared to what I would have to pay in the big box stores for the same cartridge.

Reply by our customer service

Hi Dave , Thank you for posting a review and we’re sorry to hear that the ink cartridge you purchased was not working properly. We have sent you an email concerning this issue. Hope to hear back from you soon.

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Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

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Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

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Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

I had a problem with the cartridge. After about 50 copies I got an error code for the printer to replace the cartridge as it did not recognize it and I had to go buy a new one at a local business store, the new one fixed the error code. Upon checking with the printer company website for the error code it indicated no chip on cartridge or damage chip. The chip on the cartridge appeared to be OK. Still had lots of ink in the cartridge. I have used this brand only a few times, was using another brand but has been replaced by this brand by 123 ink.