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USB-C 3.1 to USB-C Gen 2 Cable with Aluminum Alloy Connector - PrimeCables®

Reviewed by316customers

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4.7

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366

2 /5

By a****S

from Quebec

Thanked 0 times for 52 review

Oct 02, 2023
Habituellement prime cable me donne tres bonne satisfaction. ici, il n'entre pas dans la prise car la prise metallique est trop courte et/ou le boiter plastique trop large.
Reply by our customer service

Bonjour, nous sommes désolés de savoir que le cable ne fonctionne pas comme voulu Je vous ai envoyé un courriel et j'attends de vos nouvelles.
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2 /5

By Eric M

from Manitoba

Thanked 1 times for 4 review

Jan 10, 2021
Seems like a great cable while it worked, feels very sturdy, amazing price compared to any other cable that does the same thing, unfortunately mine stopped working after a month, and I've only used it a handful of times at home, connectors and cable still look and feel perfect, will have to find out where I contact the company to make a warranty claim, will update my rating if all goes smoothly.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the USB-C to USB-C Charge/Sync M/M Cable -2M(6.5ft) with Aluminum Alloy Connector- PrimeCables® We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!
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2 /5

By guest customer

from Alberta

Thanked 0 times for 2 review

Jun 23, 2020
Doesn't work as advertised. Can't keep up with bandwidth needed on USB 3.1 dock. Dock works fine with provided cable, but audio stutters when using this cable.
Reply by our customer service

Hi there, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please note that each item has a warranty period. You may check this link for additional information: https://www.shopperplus.ca/en/policies/guarantee. We hope you'll come and see us again soon!
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2 /5

By qing sen_y

from Ontario

Thanked 0 times for 2 review

Jun 13, 2018
Charges slower when using this than the one that came with my mac.
Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience. Any concern please feel free to contact our customer service for help.We are more than happy to help you here. Best regards,
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