Does not print well on the left side of the paper, even the replacement that was sent Does the same thing. I am very disappointed with this product.

Reply by our customer service

Hi there, Thanks for sharing your feedback. We are sorry to hear that the cartridge is not working properly. I see you spoke with an agent in regard to this, if there is anything else that we can help you with, please let us know.

Produits non reçu! Expliquez moi pourquoi?

Not good , I was order 2 items toner cartridge , but I recived only 1 and the tone when test print or photocopy not clear Not for recomment

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

My printer doesn’t work any longer now so I’m not sure what to do if I should buy a drum or different ink I actually thought I was buying brother but that was an error. They did give me almost a Full refund but I had to pay for shipping I don’t think they should be selling this as now my printer doesn’t work

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

very bad quality after one week from putting it in my printer it say empty ink??????what a shame of this bad quality

Reply by our customer service

Hello, we are sincerely sorry to hear the cartridge doesn't work properly. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

I have not used it but since I used the same brand for TN 360 and found it to be the worst. I would like to return all of them and replace them with Mostache brand without any extra charge. I never would recommend this product. I never had any such experience in the past with any toner cartridges nd this is the first time I am using any other brand.

Reply by our customer service

Hi there! Thank you for giving us your feedback it's unfortunate to know that the item didn't meet your expectation but if you need any help please send us an email at support@123ink.ca or by calling us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system. Your business is important to us and we'll be glad to assist you with it.