Bought two of these and one seemed to be defective as it did not last long and did not print very many sheets. Contracted customer service and was pleased when they agreed to a free replacement - happy customer.

Reply by our customer service

Hello Thank you for sharing your feedback.We appreciate helping you. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

ok

Reply by our customer service

Hi Hongwei, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

The item has some leaking at the edges when printing don’t send with Canada Post took 10 days to get the item instead of 3 they blamed covid 19 at Mississauga sorting plant!!

I am disappointed that you do not clearly state in your web-site that there are differences in the quality between your "Moustache" toner cartridges and your "economical box" cartridges. This should very clearly and specifically be stated so that we, the consumer, can know what exactly is the difference and what the performance differences , like number of prints we can expect and the quality of the "blackness" of the print will be.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

La première impression est jamais belle... Est ce la cartouche ou l'imprimante??? L'imprimante viens de chez vous également..

Overall quality is fine for drafts and anything non-professional, but in our opinion, it's preferable to buy the Moustache brand. Moustache products are a bit pricier, but print quality is on par with OEM.

Reply by our customer service

Hello , Thank you for your feedback! We really appreciate you writing in! If you have any question don't hesitate to contact our customer service.