Very Poor Quality! After installing it I'm getting dark banding in my prints! Weren't there before I replaced

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Brother TN-221 Compatible Black Toner Cartridge - Economical Box TN221BK-EcoBox 2PACK." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

Thé units are not recognized in my printer. The brother printer indicated that the toner was fully empty although they were full. I had to purchase authentic brother toner to get the printer to work again,. I had purchased the toner and stored it as spares for when I would eventually need them. I contacted them but they did not offer to replace the un working toner

Reply by our customer service

Good Day Thank you for your feedback Unfortunately we could not provide an exchange for you this order was placed in 2016 . If you ever need support for anything please do not hesitate to contact us email (support@shopperplus.com), chat or call us: 1-866-979-7463.

The resulting printout has colour difference in the shape of lines that go across the whole page. This is most noticeable when you print a picture. I simply can no longer print images, unless I want to through them into the garbage. If you are printing only text, it is less noticeable. I do not recommend buying compatible cartridge. You do get what you pay for. Next time I will buy original Brother cartridges.

Produit de qualité inférieure! Attention, ce produit pourrait avoir pour conséquence de délaminer votre rouleau fuser et endommager votre imprimante... nécessitant de changer les rouleaux ou l'ensemble du fuser assembly. À éviter à tout prix! Opter plutôt pour leur produit de marque Moustache. Expérience vécue sur imprimante Brother MFC9340CDW. Voir photos pour exemple.

Reply by our customer service

Merci pour votre avis. Je suis désolé d'apprendre que vous n'êtes pas satisfait de nos produits. N'hésitez pas à contacter notre équipe de service à la clientèle par téléphone au 1-866-979-7463, par clavardage en direct ou par courriel à support@123ink.ca. Merci!

Horrible, Tried both cartridges. Neither worked properly and ended up running out to buy a pricey OEM replacement at the local store. Wasted 3+hrs trying to get these to work and finally returning. Poor print quality, not worth the effort. Don't know who gave these 5 stars but buyer beware have a backup ready just in case they fail for you too. Unimpressed!

Reply by our customer service

Dear customer, Thank you for your review.We are glad that we were able to resolve the situation you had with this purchase.   Please let us know if there is any further issues in the future.

Pas assez d'encre

Reply by our customer service

Bonjour Marcel, merci pour votre évaluation. S'il-vous-plaît notez que un rendement de page d'une cartouche est généralement mesuré à la page couverture de 5%. Nous allons vous envoyer un courriel avec plus d'information. Merci. Cordialement.