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PrimeCables® Adapter VESA Mount Kit for 19" to 27" LED LCD Monitor Screen

Reviewed by232customers
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  • 1 /5

    By

    from Ontario

    Thanked 2 times for 1 review
    Jan 19, 2023

    Do not buy this if you have a curved monitor, my new monitor was damaged by the top bracket.

    Reply by our customer service

    Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""PrimeCables® Adapter VESA Mount Kit for 19" to 27" LED LCD Monitor Screen"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

    Was this review helpful? Thanks (2 people thanked t****z for this review)
  • 1 /5

    By

    from

    Thanked 0 times for 1 review
    Sep 06, 2019

    The bolts were too big for my VESA stand. I’ve used the stand previously for other monitors with standard VESA screws without issue. Not sure if this was just a defect in the product I received and the screws were a little too big, or if this is only meant for Primecables stands.

      Reply by our customer service

      Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

      Was this review helpful? Thanks (0 people thanked guest customer for this review)
    • 1 /5

      By

      from Ontario

      Thanked 0 times for 4 review
      Feb 09, 2019

      I’m quite disappointed that this does not properly fit my Dell monitor. When I searched for one that would be compatible with it, this kept on popping up so I assumed that this would work.

        Reply by our customer service

        Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

        Was this review helpful? Thanks (0 people thanked Jarrel C for this review)
      • 1 /5

        By

        from Quebec

        Thanked 0 times for 2 review
        Jan 26, 2019

        Model pour les 19 a 27 pouce mais ecran 24 pouce j,ai eu de la difficulter a la faire tenir

          Reply by our customer service

          Bonjour, Je vois que vous avez contacté notre service clientèle à propos de ce problème. Nous sommes désolés pour cela encore une fois Si vous avez d'autres questions, veuillez nous le faire savoir.

          Was this review helpful? Thanks (0 people thanked marc-andré_d for this review)
        • 1 /5

          By

          from Ontario

          Thanked 10 times for 9 review
          Dec 26, 2018

          This adapter put too much pressure on my monitor and left a permanent line of dead pixels on it.

            Reply by our customer service

            Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

            Was this review helpful? Thanks (1 people thanked stevan_j for this review)