Don't expect good customer service, lack of common sense. CS rep didn't even try to find a suitable solution for me, I haven't spent a fortune on here but at close to $800.00 you would think that he/she might take 5 minutes to try to find a solution. For the kind of generic reply that I would expect from some china shop on other competitor sites. Getting a package delivered to me has never been so complicated in the 10 years I've been buying stuff online. You guys can't expect people to stay home 8am to 5pm to get a package delivered at their home, have a suitable alternative in place at the very least... I shouldn't have to drive close to 40 minutes to pick-up my package. If you can't figure out how to do regular delivery and provide a stress free experience for your customers, you have no business in selling goods online. Prices may be good but the headaches that come with said prices aren't always worth it. Guys, I recommend that you stick with the big name stores, you will have a much better experience. After all, these produts are all from chinese ODMs with a cheap sticker that says PrimeCables which can be found from other online retailers.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Avoid this products, Not G3, May be G1.1. Very very slow !

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience !Could you please contact our customer service for help？ We are more than happy to help you here. Best regards,