le mécanisme a arrêté de fonctionner après une semaine

BUY BEAWARE! The image in this product is misleading. The controller does NOT have memory function. The image is for an older model. I tried to return it and the first agent REFUSED saying I should've read the description. The second agent in the chat allowed me to return.

Joke of a website doesn't even provide the user manual for download.

Reply by our customer service

Hello, we do have the user manual for download. You could find it on the product page and please feel free to check it here: https://d3e54emdgoy1fq.cloudfront.net/system/redactor_assets/documents/94964/Cab-PC-08304__Cab-PC-08305_-ET116G______-210609.pdf If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

After I set it up, I found it can only move down and once it reached the lowest point, the up botttom does not work any more.

Reply by our customer service

Hi there! I am sorry to hear that you are not entirely satisfied with your purchase. Please reach out to us at 1-866-979-7463, at support@123ink.ca or open a chat if you require further assistance. Thank you!

The reviews I read for the single motor standing desk 4th gen all had height memory functionality, but they sent me one with only up and down buttons (generation eco). Very misleading, buyers aware!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Electric Ergo Standing Desk Gaming Desk Frame Single-Motor Height Adjustable-PrimeCables®-Blac Cab-ET101-BK." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

Jamais reçu, ne pas commander ils livrent avec poste canada et le colis dois etre récupéré au centre de distribution de poste canada et service a la clientèle incompétent et aucune excuses transmises

Reply by our customer service

Bonjour, vos commentaires sont importants pour nous. Nous vous remercions de prendre le temps de nous faire part de vos commentaires sur le produit. Je suis désolé que nous n’ayons pas répondu à vos attentes pour le moment. Je vois que on vous a ramboursser comme vous avez demandez. Merci!