I always bought this brand however, now I get repeated errors on my HP OfficeJet Pro that the cartridge is missing or damaged and I have to take it out and reinsert it again to make it work everytime. Contacted support but no help received. I will have to find an alternative brand . Amazon may be?

Reply by our customer service

Hello, we are sorry to hear that you are experiencing difficulty with the cartridge. Please contact us by email (support@shopperplus.com), chat or call us: 1-866-979-7463 and our customer service agents will be happy to assist you.

Did not work on the machine - got errors

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

Did not work on the machine. Kept getting error

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

Encre sèche et couleurs hésitantes

I purchased 3 of these cartridges in total. First - did not work at all. The second worked but print quality was unacceptable (it left stripes of black where it should have and there were gaps where I had black). The 3rd one kind of works, but all my colour images are darker than with the original cartridge. For all cartridges I had to do the cleaning procedure and it only helped for the 3rd one. 123ink were kind enough to take 2 cartridges back.

Reply by our customer service

Hi Pavel , Thanks for sharing your feedback. If you need any assistance in regard to this ink cartridge you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

When I print in blue it comes out pink.

Reply by our customer service

Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!