Slow usb charger

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Don't bother. 1) They're not UL-listed which means safety is pretty much a coin-toss 2) the tabs are incredibly weak... I got the two pack and one broke just trying to loosen the load screw 3) they're incredibly bulky. Anyway, I managed to get one installed and it seemed to work, but I took it out because I just didn't trust it.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "3.1A Smart Fast Charging Dual USB Port, Decora Tamper Resistant Duplex Receptacle - PrimeCables® Cab-SOCKET-2U." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Ran into issues with the first device I went to install as the screws stripped internally before getting any grip on the hot and neutral wires. Was able to get everything working with the second device perfectly but had a 50% fail in my package.

Reply by our customer service

Hi Tyler, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

The hot/gold screw connection stripped on the first turn of a screwdriver. Now I have a $15 outlet I cannot use without risking a fire hazard.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Despite the description indicating this is a smart fast charging outlet, it is not. Devices charge at the regular slow rate. tested with multiple cables including factory fast charge compliant cable. very dissapointed, not sure these have such a high rating. they work, just not as advertised.

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the USB port. We will send you an email to help you from there.

I bought this item because i was looking for a socket that had usb's that could charge my phone by "fast charge" The title of this item is "4.2A Smart Fast Charging Dual USB Port" The usb ports are not "fast charging" only the normal inlets are fast charging but only when i use the block my phone came with. You should not have the words "fast charging" and "usb in the title of this product as it is faulse advertising. I am no further than i was with my other "normal" socket that doea not have any usb ports The usb ports in your socket work but they are not "fast charging" I would not buy this item again nor would i ever recommend it

Reply by our customer service

Dear customer, Thanks for your feedback. We will try our best to improve our products. If you would like to return this product, please feel free to contact our customer service for help. Best regards.