Très déçu de mon achat. Je n'arrive pas à lire mon texte avec l'encre noir. C'est la première fois que j'ai des problèmes avec mon encre. J'ai même procédé au nettoyage complet de l'imprimante

L'encre noire fait des rayures blanches à l'impression. Je viens juste de l'installer. Lorsque j'installe la vieille, elle ne fait pas ces rayures. J'ai activé le nettoyage recommandé par mon imprimante, mais le problème demeure. Alors je suis obligé d'en commander une nouvelle.

Very poor quality of print. Pale colours as well as black. Will never buy this again.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PG240XL CL241XL Combo-Ecobox." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

Should get over 300 pages. Just ran out, I only got 110 pages. At this rate I would need 3 to get the what you should get.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Colour worked fine, black was not recognized by my printer. So I guess my colour cart is now or was my only choice. Sadly, I am not impressed.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

The black cartridge does not work!!!

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards