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Ultra Slim 18Gbps Active High Speed HDMI Cable - Black - Monoprice®

Reviewed by16customers
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  • 1 /5

    By

    from Ontario

    Thanked 0 times for 1 review
    Jul 22, 2019

    Does not support 4K as advertised! I had the 15ft version and connected my XBOX One X to my Sony X900E TV in the correct direction and 4K mode either results in no picture or a very snowy picture. Some thing happened with all three 15ft cables I received. Switching to 1080p output resulted in a normal image. So I bought a thicker gauge bi-directional 15ft HDMI cable from Amazon and it worked properly at 4K, so this slim Monoprice cable definitely does not work with 4K at this length. I'm never buying uni-directional cables again.

      Reply by our customer service

      Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with this item. If you encounter a problem with any of our items, do not hesitate to contact us by email: support@123ink,ca or by phone: 1-866-979-7463 for either a replacement or refund. Thank you and good day!

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