FYI and PSA Shopper plus delays shipping order for over a week without notice.

I liked the product. Amazing size and thickness; however, it smells badly like phenol or something poisonous. I was feeling really sick when I was using it on my table: feel like being poisoned with green area showing up under eyes. After removing it, got back to normal. Not sure if there is a way to get rid of this terrible smell. I would avoid buying it.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

The Moustache gaming mouse pad has a very strong odor and still smells after two months.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "M-PAD-9004004." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

l'identification des accent ou ponctuation ne sont pas à la bonne place. Dommage car j'aimais les frappes. Les clics de la souris ne remontent et ne répondent pas assez vite. Malcommode pour les textes et jeu de mahjong. .

too slim

Unfortunately the logo on the two mats that I bought immediately started to come off. I was told I would get a full refund for both mats, but they only refunded me one of the mats. I would recommend this mat, but only if they remove the moustache branding, or put it somewhere that I will not be in the way.

Reply by our customer service

Hi there, I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Have a nice day and stay safe!