there is some sag on the monitors when mounting 27 inch monitors the bolts to tighten the mounting hardware to the arm brackets are not designed well. it allows the monitor to wiggle forward/backwards even if you tighten it a lot. the tilt adjustment seems too loose even if you over-torque the bolt. maybe 27 inch monitors are just too heavy. overall I would say it's okay for the price point, but it is a bit disappointing in the quality I usually expect from Prime cables.

It’s ok product, it’s definitely not a full motion mount.

Reply by our customer service

Hi. Thank you for your feedback. We appreciate your honesty. If you have any specific concerns or suggestions for improvement, please feel free to share them with us. We aim to provide the best possible products and services to our customers, and your input helps us in that regard. Thank you.

this is a second monitor Mount i have purchased. the only thing I'm nervous about is being top heavy. the desk I'm using its not deep enough so you do have to strain a little too look up. won't be my everyday triple monitor setup and will keep using 2 primarily but if i need the third i will turn it on.

Came as open box. Returned it and purchased one with gas springs.

you get what you paid. The top monitor arm cannot installed the thread isn't match.

Reply by our customer service

Hi joel, jianlanhanks for sharing your feedback. If you need any assistance in regard to this Full Motion Triple Monitor Desk Mount for 13"-32" Monitors you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Used the upper mount just with the Asus VA32AQ with a shorter table behind my shallow desk. To support the weight of the monitor the tilt has to be tightened to a point where you could't really adjust the tilt. If you wanted to adjust the tilt, you have to bring out the allen wrench each time. Personally returned, but if your monitor is lighter it should work fine. Though mine is still easily within the operating range.