This hasn’t even shipped yet and it’s been over a week. So re issue you’re product review after it ships and is received.

Reply by our customer service

Hi. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

je croyait qu'il était surélevé

The product arrived with a terrible stench, a musty damp smell, it is absolutely disgusting especially during this period COVID. It must be stored in a damp environment for a long period of time. I had ordered numerous times in the past without issues except for the shipping box being deformed/used, cardboards taped together which was annoying /unprofessional. This is the worst experience ever, buyer beware!

The sponge matter isn't made well. The foam lacks the balance or push back you'd expect from a mat. I have a better quality mat in my kitchen from costco at a cheaper price.

Reply by our customer service

Hi Kam, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please check your inbox for further assistance.